Loop · fire0442–0587.mp4
Lunaria Booking · v1.0

Your campground's
AI-powered front desk.

24/7 guest support. Instant bookings. Lunaria works around the clock—answering questions, booking sites, and helping guests—whether you use our reservation system or your existing Property Management System (PMS).

Live now — alpha access open
Built by full-time RVers
The front desk problem

If you run a campground, you already know
where you lose the most time.

Scene 01
11:47 PMThe late-night booking.

A guest calls asking about a lakeside site for this weekend.

× Without Lunaria

Voicemail. They book somewhere else.

✓ With Lunaria

Lunaria answers, checks availability, completes the booking. You wake up to revenue.

Scene 02
Saturday, 9:12 AMThe peak-season rush.

Phones ringing, walk-ups arriving, staff overwhelmed.

× Without Lunaria

Long hold times. Frustrated guests. Missed opportunities.

✓ With Lunaria

Lunaria handles routine calls and chats. Staff focus on guests who need human attention.

Scene 03
For the 20th time todayThe repeat question.

"Do you have pull-through sites for a 42-foot fifth wheel?"

× Without Lunaria

Staff answers this, verbatim, twenty times a day.

✓ With Lunaria

Lunaria instantly provides site options with dimensions, photos, and booking links.

The Solution

Meet your AI assistant—built for your needs.

Lunaria knows your property inside and out—site types, amenities, policies, local attractions—and helps guests instantly, any time of day. Describe your park in a plain-English document; Lunaria takes it from there.

Guest Assistant

An AI agent that answers guest questions instantly on your website. Trained on your park's specific details—no generic responses. Guests can type or speak to the assistant.

AI Voice Agent

Handles phone calls 24/7. Takes reservations, answers questions, and sounds natural—not like a robot. Customizable call routing between agent and your front desk.

Manager AI

Your personal AI for running the park — edit settings, check availability, and get answers by chat. Property API access, plus a built-in Lunaria knowledge base.

Chat · site availability

"Any lakeside sites for Labor Day?"

Real exchanges, handled end-to-end. Lunaria confirms, books, and escalates to humans when it matters.

Any lakeside sites open Labor Day weekend for a 32' fifth wheel?
Yes — Site L-7 (pull-through, 50-amp, lake view) is open Fri–Mon. $68/night. Want me to hold it?
Yes please, under Martinez.
Booked. Confirmation #CP-40821 sent to the email on file. Check-in at 2pm.
How it works

Simple setup.
Immediate impact.

1

We learn your property

Share your details—sites, amenities, policies, FAQs—in a simple document. Tell us everything that makes your park unique.

2

Connect your systems

Set up your assistant phone line and embed our chat agent in your website. Or use Lunaria's built-in PMS to deploy your own site with agents ready to go.

3

Go live

Your assistant starts helping guests immediately. Monitor conversations, track bookings, watch your missed-call rate drop.

4

Keep improving

Update information anytime. We help you tune it for better results over time.

Choose your fit

Two ways to run Lunaria.
Both start at the front desk.

Lunaria AI Assistant

For campgrounds with an existing PMS
  • AI Chat for your website
  • AI Voice agent for phone calls
  • Trained on your property details
  • 24/7 guest support
Parks already using other PMS platforms who want to add AI guest services.
Get started
What it does

One platform,
a very long list of jobs.

Instant answers to common questions
Real-time availability checking
Site recommendations based on preferences
Booking assistance and confirmation
Local area information and recommendations
Multi-language support
After-hours emergency escalation
Analytics

Know who's looking,
and why they're not booking.

Lunaria sees more than just bookings. Track web traffic, watch which dates guests search for, and understand the gap between intent and conversion — so you can price, promote, and plan with real data.

Geolocation traffic

See where your traffic comes from at city granularity. Spot regional demand before it shows up in bookings.

Guest site interactions

Track every click, scroll, and form interaction. See which sites guests look at most — and which never get a second glance.

Searched vs Booked heatmap

The dates guests search for aren't always what they book. See the gap and adjust pricing or availability to capture lost demand.

Mobile vs Desktop

Know where your guests browse. Optimize the right experience for the right traffic mix.

Why Lunaria

Built for campgrounds.
Powered by AI.

  • Outdoor-focused — Not a generic chatbot. Lunaria understands RV hookups, tent sites, glamping, seasonal rates, pet policies, and the nuances of outdoor hospitality.
  • Our AI works with your stack — Try Lunaria's AI assistant alongside your current PMS — no need to switch systems to get started. When you're ready, you can add Lunaria's built-in PMS anytime.
  • Actually smart — Powered by modern AI that understands context, handles complex questions, and learns the specifics of your property over time.
  • Built by people who camp — As full-time RVers, Lunaria is the tool we wish every campground had.
We're listening

Something missing?
Tell us what you're looking for.

We're just getting started and we want to build the features you actually need. Whether it's an AI capability, a PMS feature, or an integration you can't live without, drop a note and we'll get it built.

Ready when you are

Put AI to work at
your front desk.

See how Lunaria helps you book more guests, answer questions faster, and take back your time.

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